Need to File a Claim? Start With Us.

How We Support You During a Claim

At J.W. Allen, we recommend contacting us first before filing any claim.

As a client, our assistance may include: 

  • 24/7/365 emergency availability 
  • Guidance on whether filing is in your best interest
  • Fast coordination of restoration and remediation services
  • Communication with adjusters to expedite your claim
  • Concierge support with rentals, repairs, and next steps
  • Advocacy to help protect your claims history and outcome

 

We're Here to Support You at Every Stage

For after-hour emergencies, you may call your insurer directly or call our emergency hotline at:
(212) 227-6875, then dial 5

email us at info@jwallenco.com

Schedule a Consultation

Particularly with claims, we always recommend you contact us first. If it is an emergency and our office is closed, you may reach your insurer using the contact information below. Please be sure to have your policy number on hand. 

If you do not see your insurer listed below, please call our office at (212) 227-6875. 

ACE Insurance Company

Phone: (800) 252-4670

Email: PRSfirst_reports@chubb.com

Phone: (888) 760-9195

Email: PCG-ClaimsFNOL@aig.com

Phone: (800) 423-4403

Phone: (844) 640-2522

Phone: (855) 663-8551

Website: www.berkleyone.com/claims/

Property: (212) 699-8790

Liability: (212) 699-8964

Phone: (800) 252-4670 Option 5

Email: cscfnol@chubb.com

Website: www.chubb.com/claims

Email: flood@dualinsurance.com

Website: www.dualinsurance.com/claims

Phone: (800) 274-7865

Website: www.foremost.com/claims/

Phone: (800) 385-0274

Website: www.claims@hagerty.com

Phone: (800) 787-5677

Website: www.hartfordfloodonline.com

Phone: (800) 931-9546

Email: LexPrimaryFNOL@aig.com

Phone: (800) 362-7535

Email: newclaims@markel.com

Phone: (844) 287-2236

Website: www.natgenpremier.com/claims

Phone: (727) 202-4815

Website: www.neptuneflood.com/claims

Phone: (800) 274-4499

Website: www.progressive.com

Phone: (888) 813-7873

Website: www.pureinsurance.com/claims

Phone: (800) 423-7675

Email: essreportaloss@nationwide.com

Phone: (800) 365-4999

Phone: (844) 388-5677

Email: claimsfnol@vault.insurance

Phone: (800) 252-4331

Website: www.travelers.com/claims

If immediate damage occurs, you may need to contact an emergency restoration contractor. 

We recommend contacting one of the following contacts as soon as possible to protect your property from further damage: 

Paul Davis Restoration (National)


Belfor (National)


ServPro (National)


Service Master (National)


DKI (National) 


First Onsite (National)


Reliant Restoration LLC (NJ, NY & CT)


Jenkins Restoration (CT & NY)


All Pro Cleaning (Westchester, NY)


BD Restoration (Fishers Island, NY)


Z&S Builders (Fishers Islands, NY)


Paul Davis Restoration (NYC, Brooklyn)


Paul Davis Restoration (NJ)


Paul Davis Restoration (Sarasota) 


Paul Davis Restoration (Tampa, St. Petersburg)


Paul Davis Restoration (Santa Clarita, California) 


Please have your invoice on hand, including your account number. 

AIG/Private Client Select

Billing: (888) 978-5371 or (866) 856-6858

Billing: (800) 423-4403

Billing: (855) 663-8550

Billing: (212) 962-5620

Billing Phone: (800) 682-4822

Billing: (800) 638-6620

Billing: (800) 922-4050

Billing: (800) 303-5663

Billing: (800) 487-7565

Billing: (844) 287-2237

Billing: (727) 202-4815

Billing: (772) 226-5546

Billing: (800) 564-1799

Billing: (888) 813-7873

Billing: (877) 776-2436

Billing: (800) 365-4999

Billing: (888) 564-5043

Billing: (855) 872-7787

Billing: (844) 368-2858

Billing: (800) 820-3242